 African American Gifts
for the
African American Family
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Contact Us
Hi, my name is Sharon, I am the owner and main operator of An Afro-Kin Store.
I am here to ensure that your transaction with 'An Afro-Kin Store' is a successful and enjoyable one.
Your satisfaction is extremely important to me.
If you would prefer to "ORDER BY PHONE"
because you do not feel comfortable placing your order online, please click on the secure link below and enter the item number(s),the item name(s),and the quantities that you would like to purchase, along with your phone number.
If I am online, I will be happy to answer any questions that you may have as well as to check availability of the items that you are interested in and then I will offer to contact you by phone to collect your payment information and to process and confirm your order.
In the event that "I AM NOT ONLINE", please by all means,
DO STILL enter the item number(s), the item name(s),and the quantities that you would like to purchase, along with your phone number and the best time to call you.
I will check availability and then "I WILL" call you to collect your payment information
and to process your order.
CLICK HERE!
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If you would prefer to "MAIL IN YOUR ORDER",
and make payment with a money order, please click on the secure link below and enter the item number(s),the item name(s),and the quantities that you would like to purchase, along with your email address.
If I am online, I will be happy to answer any questions that you may have as well as to check availability of the items that you are interested in and then I will offer to email you a "READY MADE MAIL ORDER FORM" that you can just print out and drop in the "U.S. Mail" to us with your payment.
In the event that "I AM NOT ONLINE", please by all means,
DO STILL enter the item number(s), the item name(s),and the quantities that you would like to purchase, along with your email address.
I will check availability and then
"I WILL" email you a "READY MADE MAIL ORDER FORM" that you can just print out and drop in the U.S.Mail to us with your payment.
CLICK HERE!
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If you would prefer to "FAX IN YOUR ORDER",
and make payment with a credit card, please click on the secure link below and enter the item number(s),the item name(s),and the quantities that you would like to purchase, along with your email address.
If I am online, I will be happy to answer any questions that you may have as well as to check availability of the items that you are interested in and then I will offer to email you a "READY MADE FAX ORDER FORM", that you can just fill out and fax back to me.
In the event that "I AM NOT ONLINE", please by all means,
DO STILL enter the item number(s), the item name(s),and the quantities that you would like to purchase, along with your email address.
I will check availability and then
"I WILL" email you a "READY MADE FAX ORDER FORM" that you
can just print out, fill in and then fax back to me.
CLICK HERE!
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And remember.. ordering directly from our
web site is always Safe and Secure!
Our shopping carts are handled safely
and securely through Paypal.
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COMMON QUESTION:
DO YOU HAVE A CATALOG?
ANSWER:
NO, DUE TO THE HIGH COST OF MAINTAINING UPDATED PRINTED MATERIALS, OUR WEB SITE SERVES AS OUR CATALOG.
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COMMON QUESTION:
DO YOU SELL WHOLESALE?
ANSWER:
NO, WE ARE NOT WHOLESALERS!
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COMMON QUESTION:
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
ANSWER:
Most orders are delivered within 5-8 "business" days.
Occasionally, an item may not be available for immediate shipping, in which case your order could take up to 10(ten) "business" days.
Please note by business days we mean that Saturdays, Sundays and holidays are excluded, although some carriers will deliver on a Saturday, we do not ship on Saturdays.
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COMMON QUESTION:
DO YOU PROVIDE EXPEDITED SHIPPING?
ANSWER:
Yes, provided the item or items that you order are available for immediate shipping.
If you place your order from our web site, in the special instructions, indicate that you would like expedited shipping.
We will accomodate you whenever possible.
If it is not possible, I will email you or call you to let you know.
You can then decide how you would like to proceed.
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COMMON QUESTION:
DO YOU SHIP TO APO'S?
ANSWER:
Yes, provided you provide us with your address in the the correct format.
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COMMON QUESTION:
DO YOU SHIP OUTSIDE OF THE U.S.?
ANSWER:
Yes, you must email us first with a list of the items and the quantities that you are interested in, along with your full address.
We will then calculate the cost to ship and send you an email informing you of the charge. If you approve we will then proceed to send you a Paypal invoice from which you can make payment.
Click Here
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COMMON QUESTION:
WHAT IF AN ITEM BREAKS ON IT'S WAY TO ME?
ANSWER:
No worries, all of our packages are insured against damage, loss or theft.
In the unlikely event (AND I DO MEAN IN THE UNLIKELY EVENT) that an item arrives damaged, we will ask you to provide us with a picture of the damaged item, if you are able.
We will then file a claim with the carrier so that we are reimbursed for the damages, meanwhile, we will credit you for the item along with the appropriate shipping charges that you paid to receive that item.
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COMMON QUESTION:
WHAT IF I RECEIVE AN ITEM AND THEN SEE SOMETHING I LIKE BETTER, CAN I EXCHANGE AN ITEM?
ANSWER:
I'm sorry, we have a strict 'No Exchange Policy'.
You may however, request a Return Merchandise Number (RMA#) from us.
This allows you to send the item back to us,
for a refund in the amount of which you paid for the item.
The shipping that you paid to
receive the item and the shipping that you paid to return the item,
are 'NOT REFUNDABLE' in this case.
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Do you have a question that is not answered above?
Click here!
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©2001-2010 An Afro Kin Store
in its entirety to include site design as well as title is protected by copyright law.
No part of this web site and/or title whereas known as 'An Afro Kin Store©'
web address being: http://www.musefinds.com
may be copied, duplicated, or used to create a web site similar in design.
Deliberate or intentional violations of our copyright
under no uncertain terms will be addressed aggressively and prosecuted to the full extent of the law.
***All depicted prints and figurines within this web site are copyrighted by their respective owners. |
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